What Our Customers Are Saying

I recently had ITS Home Service install a new heat pump and Mini split system. I’m blown away by the quality of their work. The team was professional, courteous, and did an excellent job. I highly recommend them to anyone looking for a reliable HVAC and electrical service. From start to finish, Shelby and Connor worked to make this project easy and stress free. Thanks to the ITS Home Service crew, also

5 stars Connor from the Central AC HVAC Dept. came out to my home (with NO Diagnostic fee promo!) to troubleshoot my struggling AC unit to even keep the house cool at a 75°. Punctual, polite, knowledgeable, economical pricing, work station clean-up, wore plastic booties upon entering home… He gave me honest, fair complete information re:: fixing vs. replacing my AC unit, so I could make a well-informed decision. Luckily, I was able to have him repair my system. I can’t say enough of how happy I was with his service! Will definitely be using their company in the future, possibly for their additional electrical or plumbing services.

WOW! ITS service has been stellar from start to finish. I recently bought a new home and shortly after moving in, I received a hand addressed mailer with a first class stamp which said “Welcome to the Neighborhood!” The flyer was nicely done: professional and friendly and it offered a list of their services. So I called them. Shelby asked questions, set the appointment, and had contractors at my house, literally the next day! Brian and Connor were professional, courteous, and attentive to all my (naive and tedious) questions.
We’ve just started working with them on these projects and couldn’t be more happy that they found us! HIGHLY RECOMMENDED

Amazing! We used ITS for mini split installation in our home! It went super seamless, quick and easy! We were super concerned with how the mini splits would look on the inside and outside of the house, but Connor and the rest of the team did such a good job helping us figure out the best areas to put the units and did a great clean job with the outside of the units also. We would recommend them to anyone!

Great to work with. Estimate was easy to understand, technician was professional and explained every step along the way. Respectful of your home. wore shoe covers when entering.

My family and I reached out for a quote on a mini split system and was really impressed with the experience from start to finish. The team was punctual, knowledgeable, and took the time to explain my options clearly without any pressure. The quote was detailed and competitive, and we appreciated the honest feedback about what would work best for my space. It’s refreshing to deal with a company that’s transparent and easy to communicate with. Highly recommend if you’re looking for a straightforward, no-hassle process